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Pool service check list

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Free e-journal

Pool service check list

 

Pool service checklist – _________- Resort & Spa

Date: _______________ to _______________

 

TIME

TASK MON TUES WED THU FRI SAT SUN
08:00 Engineering Dept deep cleans pool
09:00 Pool area clean and neatly set up, umbrellas open
10:00 Offer Cold towel
10:05 Collect cold towel
10:30 Clean Sunglasses and offer Spritzer
11:00 Offer fresh cut fruit (e.g. pineapple or watermelon)
11:30 Clean sunglasses and offer Spritzer
12:00 Cold towel and present lunch menus
12:10 Collect cold towel
12:30 Clean Sunglasses and offer Spritzer
13:00 Offer Fresh fruit (different from a.m. fruit)
14:00 Offer Cold towel
14:05 Collect cold towel
14:30 Offer Sorbet of the day
15:00 Clean sunglasses and offer Spritzer
16:00 Offer Cold towel
16:05 Collect cold towel

 

 

Phrases to use:                                                                                                         Tasks to Carry out each time we make rounds:

“Would you like a cold towel sir / madam?”                                                    Hand out cold face towels and pool towels to guests

“May I collect your glass sir/madam?”                                                             Check and remove trash, pick up dirty towels, refill ice

“May I collect your towel sir / madam?”                                                          Check for Beads for DnD

“Can we offer you some fresh fruit/a sorbet sir / madam?”                          Bring out arrange towels for guests arriving

“Would you like me to clean your sunglasses sir / madam?”                        Fold robes, arrange towels for guests & bookmark open books

“May I offer you a refreshing Spritzer spray sir/madam?”                            Ask guests if they want food and/or drinks, refill ice

Offer guests Spitzer Sprays

Ensure neatness & cleanliness of pool area

Offer to move umbrellas for guest wanting more shade

 

 

Pool service checklist –   Resort      “Beyond the stars Pool service”

“Guest name to be used”  : this to be filled and handed to Snr F&B Daily !!!

 

 Room –

TASK MON TUES WED THU FRI SAT SUN
Engineering Dept deep cleans pool
Pool area clean and neatly set up, umbrellas open
Cold towel to all guests with morning smoothies
Collect cold towel & empty smoothie glasses
Clean Sunglasses, offer Spritzer, Cold towels and morning smoothie
Offer fresh cut fruit (e.g. pineapple or watermelon), , Cold towels and morning smoothie
Clean sunglasses and offer Spritzer, , Cold towels and morning smoothie
Offer Cold towels, morning smoothies and present lunch menus
Collect cold towel & empty smoothie glasses
Clean Sunglasses and offer Spritzer, , Cold towels and morning smoothie
Offer Fresh fruit (different from a.m. fruit), , Cold towels and afternoon smoothie
Offer Cold towel to all guests with afternoon smoothies
Collect cold towel & empty smoothie glasses
Offer Sorbet of the day and cold towels
Clean sunglasses and offer Spritzer, Offer Cold towel to all guests with afternoon smoothies
Cold towel and afternoon smoothies offered
Collect cold towel and empty smoothie glasses

 

Phrases to use:                                                                                              Tasks to Carry out each time we make rounds:                   

“Would you like a cold towel and a smoothie sir / madam?”             Cold face towels with smoothies & pool towels to new guests

“May I collect your towel sir / madam?”                                               Offer new guests sun tan/block lotions

“May I collect your glass sir / madam?”                                                Check and remove trash, pick up dirty towels, refill ice

“May I offer you a refreshing Spritzer spray sir/madam?”                  Check for Beads for DnD

“Can we offer you some fresh fruit/a sorbet sir / madam?”               Bring out & arrange towels for guests arriving

“Would you like me to clean your sunglasses sir / madam?”             Fold robes, arrange towels for guests & bookmark open books

Ask guests if they want food and/or drinks, refill ice

Offer guests Spritzer Sprays                                                                     ensure neatness & cleanliness of pool area

Offer to move umbrellas for guest                                                         wanting more shade

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