Sylvain Delanchy

About Me

Skilled in collaborating with all members of the team to achieve business, financial and guest’s satisfaction objectives. Recognized to be All-round, hands-on manager showing example on the ground with positive and dynamic attitude. Caring, collaborative leader putting emphasis on training and development of talent. Instrumental in streamlining and improving processes as well as implementing analytical solutions. Recognized for high adaptability and multi-faceted skills. Credited to deliver substantial revenue growth and cost cuts. Both remote island Resort and city hotel experiences in Asia-Pacific, Mediterranean and Caribbean areas.

Education

Executive MBA in international Resort Management 2004

Institut Vatel Nimes, France

MBA in international hospitality management, including full hotel operations, Finance, cost control, Sales & Marketing, HR management.

DESS CAAE 1993

IAE de Caen, France

Master degree in business administration, including, Finance, Accounting, Cost control, Sales & Marketing, Law, Tax systems, HR management.

Work & Experience

General Manager of Nukutepipi Atoll 5*, Tuamotu, French Polynesia

South Pacific Management (SPM) the management company.

09/01/2017 - 09/30/2018

13 luxury bungalows, 2 junior Villas, 1 owner villa (600 sqm), 2 restaurants, 1 bar, 1 Spa. 80 employees. Seasonal and repetitive missions. All-Inclusive resort. • Follow up of the building for the management company. • Opening of the Resort in charge of the room division with extremely tight schedule. • Equipment and cleaning of the all property in less than 2 weeks. • Closing and inventory of the property at the end of the season in one week.

General Manager of Bora Bora Pearl Beach Resort & Spa 5*, Bora Bora French Polynesia

South Pacific Management (SPM) the management company.

02/02/2014 - 01/06/2017

The Leading Hotels of The World. 80 luxury Polynesian style bungalows, 50 over water bungalows, 10 beach Suites, 20 Garden pool Suites, 3 restaurants, 2 bars, 1 huge Spa of 700 sqm. 145 employees. • Resort Trip Advisor’s rank went from 9 to 6 in 3 years. • Increased occupancy of 17% over the period. • Increased GOP 213% over the period. • Reduction of labor cost from 35% to 29,8% of turnover. • Increased room division 43% in revenue and 50% profit. • Increased F&B department 22% in revenue and 37% in profit. • Increased Manea Spa 45% in revenue and 69% in profit. • Increased Curios shop 20% in revenue and 81% in profit. • Implemented staff evaluation and annual preferment negotiations. • Resort ranked #17 by the Conde Nast Traveler Readers' Choice Award 2016.

Consultant General Manager of Hotel Eden Beach Bora Bora, Bora Bora, French Polynesia

SAS Noa Noa

02/01/2019 - 07/31/2019

• Supervision of the property renovation in 6 months period of time. • Negotiation and selection of the suppliers in compliancy with budget. • Daily follow up of work.

Consultant General Manager of Hotel Le Mahana, Huahine, French Polynesia

SAS Noa Noa

10/01/2018 - 10/30/2018

• Audit of housekeeping and F&B departments. • Recommendations for 5% cut of F&B payroll and 5% improvement of Guests satisfaction, roster streamlining, staff hiring and training, equipment update. • Recommendations for 10% improvement of Housekeeping productivity by adapting the schedules.

Skills

French language
100%
English language
90%
Italian Language
20%
Microsoft Excel
70%
Microsoft Word
60%
Hotel Concept PMS
80%
HACCP Level 1
100%
First Aid certificate & AED
100%

Awards

The Conde Nast Traveler Readers' Choice Award 2016
Bora Bora Pearl Beach Resort was ranked #17
The Conde Nast Traveler Reader’s Choice Travel 2010
Huahine Te Tiare Beach Resort ranked #6 in Australia Pacific Region

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