jorge.r.vilanova@gmail.com

Cluster General Manager and MD

Marriott & ARNN Group (Montenegro)

Opening of a regional office of a Malaysian MNC, investment development plan. Negotiation of Marriott franchises (Four Points by Sheraton, The Westin). Project management, cluster and preopening GM. Brand SOP implementation. COVID countermeasure plan. Launch of a CIP associated with the government in horizontal property. Group sales levels above 65M EUR.

General Manager

Meeting Point Hotels (Cuba)

Cuban Government and EU private enterprise contract. Second level recovery after Irma and Maria hurricanes (3M USD), reopening, set up 5* beach front property, all inclusive, 800 rooms, 8 restaurants, 6 bars, auditorium. Brand standards and SOP implementation. Financial planning, assessment and participation in sales and marketing plan, liaison government and owners.

Country General Manager & Business Development Manager (Jan 2017-Sep 2018)

LVH (UAE & Thailand)

Asset Management, and operation 93 deluxe vacation villas and boutique high-end residences. PMS, CRS, GDS tools implementation. Guest WOW experiences. 35 Personal Chefs, Gourmet Catering a la Carte, “White Glove” Hsk & Butler services, Tech & Maintenance. Member “The Green Island” project, eco-friendly programs (3R’s in energy, supplies, waste). DMC services. Financial overhaul and restructuring, sales and marketing engagement at all levels, 450K USD plan. Developed bespoke PMS, software and mobile apps for Tech Services, Maintenance, Gardening, Cleaning, Concierge services and coordination with HQ offices.

Managing Partner (2009/2016)

Hotel Concept Consultants (Venezuela, Spain & Bulgaria)

Regional General Manager (2005-2008).

Minor Hotels/Hesperia Hotels/NH Hotels (Venezuela)

Take over properties and overhaul operational units, 3 hotels, 1.073 rooms, 14 F&B outlets, Golf Club, Convention Center.7M USD investment and renovations, 14M USD investment for 250 additional rooms, F&B redefinition and launch (Grab&Go, buffets, theme nights and gastro festivals, Italian, Creole, Gourmet, MICE). New 50M USD World Trade Center franchise including a 320 room hotel, shopping mall and food court with 8 slots. Total revenues 20M USD, 41% GOP.

Operations Director and Senior Consultant

THR Consultants (Rovinj & Zdar, Croatia/ Odessa, Ukraine).

Master development plan for merge, government privatization and hotel chains launch. 12 Hotels, 8 camp sites, 4 aparthotels, 6 villas complex, real estate assessment, 20K guest capacity, over 40 F&B outlets. Brand development, S&M plan, financial plan, SOP’s for all departments and levels. Projects in Ukraine, CEE & CIS biz-scouting.

Area General Manager East Coast

Barceló Hotels & Resorts. (Punta Cana & Bavaro, Dominican Republic)