A strong ‘all-around’ General Manager with a wealth of experience in Europe and Asia, through all segments of Hospitality, with particular strengths in preopening and repositioning.
Passionate, incluvise, professional at all times, with unquestionable ethics and drive, I still don’t forget to be human and use my sense of humour. Also I strongly believe that people are the only value creators in our businesses, whether internal or external customers.
Glion Institute of Higher Education (Switzerland)
Work & Experience
Preopening General Manager
Siamese & Kew Green Hotel Management
Four new mixed-used properties: hotels + serviced-residences + branded condominiums (330 to 420 units) - https://corp.siameseasset.co.th/ • Preopening branded residences, serviced residences and hotels for Siamese Asset & Kew Green (UK) to be ready for opening when business resumes: budget, manning, branding (liaising with Wyndham), marketing, sales, technical advice, construction defects, design uniforms and all normal preopening processes
Ramada Plaza Phuket ChaoFah
Brand-new 257 rooms & suites, 5*, 2 Bars & Restaurants, Meeting & Grand Ballroom, Rooftop Pool - www.ramadaplazachaofah.com Pre- & Post-Opening General Manager (Thai team of up to 145) • Setting up all systems, all departments, Budget, SOPs, F&B concepts, Vision, Mission Statement, Internal Branding, Marketing (including web design), CSER • Driving Sales (team of 2 Senior Managers, 2 Assistant and 3 Reservations): wholesales, FIT, corporate, MICE, promotions – yearly 80% occupancy/ 1,200 THB ADR/ profitable from the start – supporting sales with local Chinese agents (building relationships), corporate and MICE, RFPs • Opening a new Dim Sum restaurant (106 covers) as our 3rd F&B outlet after 1 year of operations • Unseen 86% score on our 1st quality audit, 6 months after opening! • Oversaw project management to get construction up to standards before hand-over • Smooth Owners’ relations