The Hospitality Marketing Mix, Place and Promotion, Forecasting and Availability Controls in Hotel Revenue Management, Introduction Hotel Revenue Management, Overbooking Practices in Hotel Revenue Management, Pricing Strategy and Distribution Channels in Hotel Revenue Management, Non-Traditional Applications of Hotel Revenue Management - Price and Inventory Controls - Price Sensitivity and Pricing Decision - Segmentation and Price Optimization - Displacement and Negotiated Pricing - Search Engines and Online Selling Stimulating Incremental Demand
Data Gathering and Analysis, Hospitality Industry, Understanding Team Dynamics, Hospitality Marketing Mix, Product and Price, Facilitating Group Decisions, Statistical Decision Making for Hospitality Managers, Creating Service Culture, Improving Personal and Workgroup Productivity, Managing People More Effectively, Secrets of Phenomenal Customer Service, Understanding Financial Statements, Marketing Fundamentals for the Hospitality Industry, Conducting Effective Hospitality Marketing Research.
Work & Experience
Cluster General Manager
Impiana Hotels, Spa and Resorts, Phuket Thailand
Managing the day to day operation of 2 property.