sanchoren

About Me

Education

Bachelor or Business Administration in Tourism Management 2015-2019

Mae Fat Luang University

Focused on tourism management, hospitality operations, and customer service. Developed strong communication and teamwork skills through academic projects and internships.

Work & Experience

Guest Service Agent

Rawi Warin Resort and Spa

02/01/2020 - 05/30/2020

Assisted guests with inquiries, reservations, and requests, ensuring excellent customer satisfaction. Handled check-ins, check-outs, and payments with accuracy and professionalism. Communicated with multiple departments to resolve issues quickly. Built positive relationships with guests, contributing to repeat visits and strong reviews.

Guest Service Agent(Trainee)

La Vela Khao Lak Resort and Spa

12/01/2018 - 05/31/2019

Delivered customer service as a waitress, assisted in the kitchen and bar, and managed cashier duties. Ensured smooth operations by taking orders, preparing food and drinks, and handling transactions.

Restaurant Assistant

Hotel Sangay

07/01/2020 - 12/31/2020

Delivered customer service as a waitress, assisted in the kitchen and bar, and managed cashier duties. Ensured smooth operations by taking orders, preparing food and drinks, and handling transactions.

English Teacher & Tutor

Panyawat Bilingual School

05/01/2021 - 03/31/2025

Taught and supported students individually and in groups, adapting to different needs. Communicated with parents regularly to build trust and ensure satisfaction. Used digital tools for online teaching and progress tracking. Designed engaging lessons to keep learners motivated and confident.

Private English Tutor and French Learner

Self Employed

03/31/2025

Provide personalized English lessons to students of various ages, focusing on speaking and communication skills. Manage scheduling, lesson planning, and progress tracking independently. Currently studying French at the intermediate level to enhance communication skills for international hospitality environments.

Portfolio

Skills

English (Fluent)
95%
French (Intermediate)
70%
Thai Speaking (Advanced)
80%
Hindi & Nepali Speaking (Advanced)
80%
Dzongkha (Native)
100%
Customer Service
95%
Communication
95%
Problem Solving
85%
Organization
90%
Team Work
90%