About Me

Spa & Recreation

Name: Bussaba Sansila

Position: Spa Manager

Location: Tunesia

Nationality: Thai

Marital status: Married

Languages: Thai, English

Marketing:

Promotion and planning to create the yearly promotion and in house and outside promotion on appropriates. To generate more revenue

Responsibility:

To ensure overall standard keep hold to for guest service by observe monitor development. Created new operation issues to exceed guest expectation

Finance:

Monitor and control the expense Generate revenue report analysis

Operations:

Arrange internal training for receptionist in term of how to up selling to generate more revenue and how make the guest satisfaction. For therapist training, how to service the guest and treatment manual massage facial and body treatment.

Handlings with guest complain play attention and monitoring. Delivering the highest standards of treatment and spa service. Receive incoming calls generated by press and PR activity. Making a good first impression for spa guests.

The scheduling of the board room and therapist time table. Most workers are expected to perform a variety of office duties, including opening and sorting mail, other duties include updating appointment calendars, preparing travel vouchers, and performing basic book keeping, word processing, and filing all spa reports.

The work environment, friendly and motivating for individuals who enjoy greeting customers face to face and making them feel comfortable and spa consultant arrange the treatment come to all guests need. Spa treatment service Body treatment.