BUSSABA SANSILA
About Me
Spa & Recreation
Name: Bussaba Sansila
Position: Spa Manager
Location: Tunesia
Nationality: Thai
Marital status: Married
Languages: Thai, English
Job Summary |
Marketing:
Promotion and planning to create the yearly promotion and in house and outside promotion on appropriates. To generate more revenue
Responsibility:
To ensure overall standard keep hold to for guest service by observe monitor development. Created new operation issues to exceed guest expectation
Finance:
Monitor and control the expense Generate revenue report analysis
Operations:
Arrange internal training for receptionist in term of how to up selling to generate more revenue and how make the guest satisfaction. For therapist training, how to service the guest and treatment manual massage facial and body treatment.
Handlings with guest complain play attention and monitoring. Delivering the highest standards of treatment and spa service. Receive incoming calls generated by press and PR activity. Making a good first impression for spa guests.
The scheduling of the board room and therapist time table. Most workers are expected to perform a variety of office duties, including opening and sorting mail, other duties include updating appointment calendars, preparing travel vouchers, and performing basic book keeping, word processing, and filing all spa reports.
The work environment, friendly and motivating for individuals who enjoy greeting customers face to face and making them feel comfortable and spa consultant arrange the treatment come to all guests need. Spa treatment service Body treatment.
Training Certificates & Awards· World class negotiation by Marriott May 2019 · 5 Choices to extraordinary productivity March 2019 · Spa Revenue Maximization by Marriott Jan 2019 · Spa Development CIBTAC by Chiva Som November 2018 · Developing yourself, Developing Others by Marriott August 2018 · Luxury Spa Summit by Marriott International July 2018 · Crucial conversation for Manager by Marriott International March 2018 · Body Massage (CIBTAC) Chiva Som Academy 2016 · Treatment and Product Knowledge by Aromatherapy Associates from UK 2016 · Western Spa Standard Level 1 by Thai ministry of Education 2011 · Spa Manager Certificate by Thai ministry of Public and healthy 2010 · Thai massage therapy from Saint Louis Hospital 2010 · Anatomy and Swedish massage for Therapist by EUNION CIBTAC 2009 · Thai massage 150 hours by Thai Spa Associates 2006 · The essential skill for Supervisor and Manager by Bangkok Marriott 2006 · Consultation selling technique by Thai Spa Associate 2006 · The best seller of the year from Anne semonin Spa by Sofitel Silom Bangkok · Best employee of the year from Anne semonin Spa by Sofitel Silom Bangkok |
Education
SIAM UNIVERSITY BANGKOK THAILAND
SIAM UNIVERSITY BANGKOK THAILAND
Work & Experience
Spa Manager
Anantara Tozeur Tunisia
Spa and Wellness Manager
Renaissance Phuket Resort and Spa
Spa Manager
VIE hotel Bangkok M gallery Hotel Bangkok Thailand by Accor
Spa Manager
Royal Island Resort and Spa Maldives
3 months contract
Spa Manager & Planning Consultant
At Hansar Bangkok
3 months contract
Spa Manager
Navasana Spa at Outrigger Konotta Maldives
Pre-opening
Spa Manager
YAN Spa at Pullman Shanghai Skyway Hotel China
Pre-opening